Gateway Services

    Network architecture is now seen as the hub of digital transformation. Implementing the SD-WAN architecture can lead to cost savings, performance benefits, and easy administration.   Most companies are experiencing massive changes in the technology and processes they use.   This is because most companies have traditionally used manual and analog processes. Technologies such as cloud and edge computing, mobility, artificial intelligence and devices that are capable of the Internet of Things have disrupted these long-standing processes.   The digital transformation captures the massive changes that companies are experiencing in the digitization and automation of processes. Digital transformation integrates technology to solve traditional business problems with automation, digitized processes, and artificial intelligence. Digital transformation can optimize the way companies work, while creating competitive advantage and business differentiation.   According to Gartner Research, one o

  Global Operations Center presents a new global approach to network monitoring and customer support. It is a single point of contact for our customers, combining all the advantages of a NOC Services and a single body service desk that works well. Global Operations Center is a physical place, a secure room, where administrators can monitor the client's network, all devices connected to it, various IT infrastructure elements, operating systems and application platforms. Our experienced engineers supervise, monitor and maintain the network and other elements of each customer's IT environment and solve any problems that may arise. A single point of contact makes problem reporting easier and more effective than ever. Your employees do not have the search for the correct number for a support service, but they have a direct path to report any IT related issues, get information or even ask the simplest questions. Nor do they have to check different systems to keep track of ticket sta

  Managed WiFi is an externalized wireless network that allows residents, guests or customers to connect to the Internet through multiple access points throughout the building, ensuring access throughout the property. Es una tecnología basada en la nube, lo que significa que los proveedores de Internet administran, controlan y solucionan problemas de WiFi de una empresa o propiedad de forma remota, eliminando la necesidad de un departamento de TI en el sitio para administrar la red WiFi de a building. What is unmanaged WiFi? Unmanaged WiFi networks depend on businesses or individuals to set up their own WiFi networks through a single access point (or multiple professional access points). These networks typically have low bandwidth speeds and can only handle a few devices connected to them at a time. It also relies on on-site IT departments to manage, map, troubleshoot, repair, monitor, and secure a network. Security issues with managed WiFi providers For many businesses, the idea of ​​

  Small businesses increasingly rely on information technology (IT) to catapult productivity, improve efficiency and offer them a competitive advantage. But in the event of computer problems, small businesses suffer. In fact, most small businesses cannot afford to have a computer scientist on their payroll, and hiring a computer can take hours or even days. This is bad news.   The good news is that it is becoming increasingly convenient for small businesses to outsource their IT help and level the playing field with big business owners. We will explain the essential differences between the Outsourced Help Desk and the maintenance of an IT guru in the staff and we will let you know the advantages of each option.   Advantages of Outsourcing Your IT Help Desk    One of the main advantages of IT help desk outsourcing is the potential for saving money. IT helpdesk outsourcing saves money on payroll because you won't have to pay the salary or benefits of a computer scientist. Also, if e

  The days of spotty connectivity and internet cables are long gone; Today's people expect instant connectivity, anywhere, anytime. And when it comes to a business environment, fast, easily accessible Wi-Fi connectivity isn't just about making business easier, it has tangible benefits like productivity, efficiency, and hard work. ”Improved equipment. Over the past decade, the enterprise WLAN landscape has changed dramatically; From managing a few access points (APs) to providing wireless access points for a small number of employees, office Wi-Fi is now expected to provide comprehensive company-wide coverage for hundreds and thousands of users. Managed WLAN Defined To manage this new scale of demand for wireless connectivity and ensure that many employees, guests and users enjoy instant and secure connectivity, companies must hire professional service providers to manage their wireless LAN. Cloud-based Wi-Fi services are the way to go; The service provider remotely manages the

Our IT support services are certified IT professionals based in the United States. We offer a high-quality IT help desk and remote network monitoring services, every hour of the day. Much more than traditional technical support, Dataprise Technical Support Services provide our customers with professional and immediate assistance without costly assistance.   Help desk software is the heart of a well-run help center and is a vital consideration for business owners. In fact, it is one of the main priorities of a company, be it a small or medium company (SME) or a large organization. Fortunately, there is no shortage of options to choose from, as there is a wide range of assistive software. Some solutions are better suited to SMEs, while others are better suited to larger organizations; Others, however, are better suited for internal IT operations than for organizations that handle customer requests. Also, not all technical support software is created the same way. The IT Help Desk is ge

  What is Help Desk Software?   Support software can help companies solve technical problems faster and help IT departments work more efficiently. Such as? In short, an ithelpdesk organizes information, simplifies workflows and eliminates many manual processes. With help desk software (often a subset of service desk software), a technical support specialist will no longer need to record problems by hand scrupulously, rummaging through disorganized emails. to get to the end of a problem, manually follow the status of the problems or let the requests slip through the cracks.   A help desk system automates workflow for troubleshooting, centralizes information and keeps everyone up to date with email alerts. Instead of looking for someone in technical support for help, employees can simply send a ticket to the help desk team via e-mail or through a customizable web form. The help desk software will automatically receive, record and assign problems to the appropriate help desk technicians,

  For many companies, the IT support service acts as the facade or front for the IT organization. Manages employee problems and service requests, managing most, if not all, of the communications between end-users and the IT organization. The helpdesk is a key player in providing IT services to the company and has a number of responsibilities that must be taken to succeed.   In this blog post, I explain three of the main IT Help Desk Services responsibilities and offer suggestions on how to best meet them.   Deliver Great Customer Service   First of all, at the moment employees are experiencing a superior customer experience in their personal life (and they carry the same expectations in the workplace), the number one responsibility for any IT Help Desk Services should be to meet the needs of end-users while providing excellent customer service.   That being said, it is easy for IT organizations to overcome this obstacle because they are overly focused within, the help desk policies a

A managed data center is a type of data center model that is deployed, managed, and monitored at / from an external data center service provider. It provides functionality and functionality similar to a standard data center, but through a Managed Services Platform (MSP). Techopedia explains the managed data center Typically, a managed data center can come from a data center hosting, colocation, or cloud-based data center-as-a-service (DCaaS) platform. Managed data centers can be fully or partially managed. A partially managed data center allows organizations to have a certain level of administrative control over the data center infrastructure and / or service. In a fully managed data center , most or all of the administration and management of the primary data center is performed by the data center provider. Under the service level agreement, the service provider is generally responsible for: Service and maintenance of all hardware and equipment and network services. Installation, upd