Gateway Services

  A revealing look into life within a Network Operations Center   Network operations centers, commonly known as NOCs, are increasing in number, largely due to the growth of the service provider sector. Application Service Providers (ASP) - companies that provide paid applications on the Internet - and Network Service Providers (NSP) - companies that offer paid network management services - are the two main groups that create NOC Network faster than they can't find IT professionals. Make them work.   For good reason, the NOC is often seen as the heart of ASP and NSP, as well as ISPs and telecommunications companies. However, few people know what's really going on inside a NOC, not to mention the type of IT professionals who are facing the challenge of working in one. In this article, we will take a look inside a network operations center and see what types of NOC workstations they offer.   An overview of NOC operations   For the benefit of those unfamiliar with the daily functi

  Over the past decade, the enterprise WLAN landscape has changed dramatically; From managing a few access points (APs) to providing wireless access points for a small number of employees, office Wi-Fi is now expected to provide comprehensive company-wide coverage for hundreds and thousands of users. Managed WLAN Defined To manage this new scale of demand for wireless connectivity and ensure that many employees, guests and users enjoy instant and secure connectivity, companies must hire professional service providers to manage their wireless LAN. Cloud-based Wi-Fi services are the way to go; The service provider remotely manages the entire WLAN ecosystem, ensuring a secure, scalable and stress-free Wi-Fi network. A managed WLAN service goes beyond simple user access management, it can cover the entire WLAN life cycle, from the design, engineering and installation of wireless systems to the management of the WLAN network. Cloud-managed Wi-Fi uses a flexible subscription-based payment m

In this article we are going to learn about How to run a help desk from IT Helpdesk Manager   Good management of your IT helpdesk involves creating a high level of cohesion between your internal processes and the expectations of your external customers. Keeping everyone happy and managing their helpdesk well is a difficult task. To do this, you need the right tools, as well as well-documented and communicated processes, that give your staff and customers the right levels of expectations.   We asked several successful IT help desk managers for their best tips on how to manage their support activity wisely: keeping customers satisfied and their technicians accountable.   What the IT Manager Said:   You should have a clear understanding of all the metrics on your IT help desk, such as response time, first call resolution, and recovery time after service interruptions, and how to improve them to help with the bottom line. .   These expectations come largely from the past experiences of y

  A managed data center is a type of data center model that is deployed, managed, and monitored at / from an external data center service provider. It provides functionality and functionality similar to a standard data center, but through a Managed Services Platform (MSP). Techopedia explains the managed data center Typically, a managed data center can come from a data center hosting, colocation, or cloud-based data center-as-a-service (DCaaS) platform. Managed data centers can be fully or partially managed. A partially managed data center allows organizations to have a certain level of administrative control over the data center infrastructure and / or service. In a fully managed data center , most or all of the administration and management of the primary data center is performed by the data center provider. Under the service level agreement, the service provider is generally responsible for: Service and maintenance of all hardware and equipment and network services. Installation, u

  Contracting with a Managed Staffing Services agency can be a bit risky if you don't know what qualities to look for. While all recruiting firms naturally try to sell themselves as “the best,” look beyond their claims and take note of what they really have to offer you in terms of service and reliability. Before choosing a recruiting agency to work with, assess each possibility based on the following qualities: Reputation: Perhaps the most telling information about the quality of a recruiting agency is its track record. What are other companies saying about the agency? And the contractors? You want to make sure that the recruiting agency you choose provides a pleasant experience for all involved. Additionally, you want the recruiting agency you choose to have a strong focus on improving the quality of their service at all times. Since you are likely to lay the foundations for a lasting professional relationship, you will need to be sure that the agency will be able to meet your g

  Network architecture is now seen as the hub of digital transformation. Implementing the SD-WAN architecture can lead to cost savings, performance benefits, and easy administration.   Most companies are experiencing massive changes in the technology and processes they use.   This is because most companies have traditionally used manual and analog processes. Technologies such as cloud and edge computing, mobility, artificial intelligence and devices that are capable of the Internet of Things have disrupted these long-standing processes.   The digital transformation captures the massive changes that companies are experiencing in the digitization and automation of processes. Digital transformation integrates technology to solve traditional business problems with automation, digitized processes, and artificial intelligence. Digital transformation can optimize the way companies work, while creating competitive advantage and business differentiation.   According to Gartner Research, one of